| 4 C's |
| CONTEXT |
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Developing agreed purpose and strategic framework that sets the context for existence and action
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| Solutions and services we provide: |
 | The design and implementation of strategic processes |
| Supporting organisational transition either as part of normal evolution or at a time of step change |
| Reviewing the current business context |
| Developing business or personal strategies |
| Helping senior teams or CEO focus attention on and design responses to their agenda - Mentoring |
| Setting the strategic context for new business ventures |
| Organisational reviews |
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| CULTURE |
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Creating an enabling and supporting cultural environment
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| Solutions and services we provide: |
| Assessing the motivational drivers in a business |
| Developing and changing organisational values and behaviours |
| The engagement of people in the organisation with its future direction |
| Cultural change in organisations |
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| CAPABILITY |
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Ensuring the organisation continues to develop the capabilities in its people to enhance performance by fulfilling their potential
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| Solutions and services we provide: |
| Assessment |
| Management audit |
| Assessing managerial capability |
| Assessing development needs |
| Assessment and development centres |
| Competency profiling |
| Personality profiling |
| Development |
| Leadership development |
| Implementation of internal coaching frameworks |
| Providing learning based development solutions |
| Coaching |
| Enhancing Team working and effectiveness |
| Skills training |
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| CAPACITY |
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Structuring and aligning the way the capabilities of the organisation provide capacity to achieve and deliver performance
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| Solutions and services we provide: |
| Enhancing customer care and support |
| Assessing customer satisfaction |
| Developing and implementing customer care processes |
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| Enhancing internal Communication |
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| Performance measurement processes and systems |
| Reward structures |
| Executive compensation plans |
| Implementation of stock option schemes |
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| Organisational design and structure |
| Role design and definition |
| Developing succession plans |
| Resource planning |
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| Review and development of HR processes and practices |
| Assessing and developing HR functionality |
| Outsourcing HR functions |
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